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Members

Member Corner

Museum members enjoy shopping benefits every day!


Member Shopping Benefits

Experience the very best of the Philadelphia Museum of Art — become a member! JOIN NOW!

Members always enjoy shopping benefits!

  • 10% discount (Keystone members enjoy 20% discount) in PMA Stores and our online store (including sale items), with additional discounts on Member Appreciation Days
  • Free Standard Shipping on orders over $25 (excluding Custom Print Shop orders)

How do I access my membership benefits?

Accessing Your Discounts

To ensure you receive your member discount, you must sign in to store.philamuseum.org with your email used for museum membership for access.

Member discounts will be automatically applied to the cart. Once you are logged in, you can obtain access to your account details quickly and easily, i.e., changing your profile and address book information, as well as view your online order history and track shipments. You can also manage your wish lists, registries, and keep track of gift certificate balances.

Accessing Your Custom Print Shop Discounts

In order for members to receive membership discount (10%) on Custom Print Shop orders, members must enter Member ID at checkout. Discount will be applied in cart once Member ID is provided.

Reset Your Password

If you have forgotten your password, you can reset it at any time. Please select Sign in at the top right corner of our site page. Then select Forgot your password? and enter your email address used for your account.

If you are having trouble finding this, you can click here.

Promotions and Exclusions

  • Free Standard Shipping on orders over $25 does NOT apply to our Custom Print Shop, as these orders ship directly from our printing partner to your doorstep.
  • Membership discount does not stack with existing Buy 1 Get 1 / BOGO promos (such as 2 for $24 Mini Posters or Buy 2, Get a 3rd Free PMA Enamel Pins)
  • Blackwing is excluded from any promotion, though members can receive Free Standard Shipping on Blackwing products

Reset Your Password

If you have forgotten your password, you can reset it at any time. Please select Sign in at the top right corner of our site page. Then select Forgot your password? and enter your email address used for your account.

If you are having trouble finding this, you can click here.

Member Shipping Rates

Methods & Timeframes

Shipping Method

Estimated Time

Member Cost

Standard

Arrives in 5-8 Business Days

Orders up to $25 = $9 Flat Rate

Members always receive Free Standard Shipping on orders over $25

Express

Arrives in 2-3 Business Days



$20 Flat Rate


In order for members to receive Free Standard Shipping on orders over $25, members must sign in with the same email address used for membership. The above shipping rates do not apply to orders in our Custom Print Shop. Orders from our Custom Print Shop ship directly from our print partner to your doorstep.

Surcharges

Some fragile or oversized items may require additional surcharges that allow us to ensure your purchase arrives quickly and safely. Members are exempt from shipping surcharges, as long as members are signed in correctly. Any item with a shipping surcharge normally applied will be labeled in the product information with the applicable surcharge. If a member does not log in with membership email, they will be charged a surcharge for shipping on any applicable products.

Our Shipping Process

Please allow up to 4 business days for orders with Standard Shipping to be shipped. Orders are subject to verification and approval before shipping and may take several days to process. Once your order has shipped, you will receive a confirmation email.

Contact Us

Have a question about an order or about returns?

Reach out during regular business hours by emailing us at customerservice@philamuseum.org

Our Stores

Did you know we have 5 museum stores in addition to our online store? Learn more about our stores and experience your Member Shopping Benefits at the museum.

Shop at the Museum

Main Store  Ground Floor, North Entrance

American Gallery Store  1st Floor, West Entrance

Design Store  1st Floor, West Entrance

Matisse (Special Exhibition) Store  2nd Floor

Rodin Store  Rodin Museum